Privacy Policy


SPELD Victoria is committed to protecting the privacy of personal information which the organisation collects, holds and administers. Personal information is information which directly or indirectly identifies a person.


The purpose of this document is to provide a framework for SPELD Victoria in dealing with privacy considerations.


Transmission of Payments

All payments made to SPELD Victoria, through the website, are processed using a secure payment gateway, which is PCI DSS compliant. Payments are fully automated with an immediate response. Your complete credit card number cannot be viewed by SPELD Victoria or any outside party.

Collection of Information

SPELD Victoria collects and administers a range of personal information provided by you and sent by your access device or over the phone. This information may include data on which pages you viewed (within the SPELD Victoria Website), the IP address of your device, your devices operating system, your location and standard web-log data.

SPELD Victoria also collects personal information provided by you through the SPELD Victoria Website. This may include your name, phone number, address, date of birth, email address, credit card number, expiry date and bank details (to the extent needed to provide our services to you); and any other information you choose to supply.

It may also include health records, psychological or other professional assessments, educational and employment history and details of an individual’s learning difficulties, for the purpose of conducting diagnostic and educational assessments.

 SPELD Victoria may use the information in the following ways:

SPELD Victoria is bound by the Privacy Act 1988 (Cth) which imposes specific obligations when it comes to handling information. The organisation has adopted the following principles contained as minimum standards in relation to handling personal information.

SPELD Victoria will:

SPELD Victoria may modify or amend this Privacy Policy as our organisational requirements or the law changes. Updated policies will be displayed on our website.

Enquiries regarding personal information held can be made to:

Or contact us on 03 9480 4422.